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Frequently Asked Questions
How quickly do you respond to support requests?
We typically respond to all support requests within 24 hours on business days. For urgent issues, we prioritize responses and aim to get back to you within a few hours.
Do you offer technical support for all plans?
Yes, we offer technical support for all our plans. Higher-tier plans receive priority support with faster response times and dedicated support channels.
Can I schedule a demo of TaskTidy AI?
Absolutely! Please select "Partnership Inquiry" as your subject in the contact form, and our team will reach out to schedule a demo at your convenience.
What information should I include in my support request?
Please include your account email, a detailed description of the issue, steps to reproduce the problem, and any error messages you've encountered. This helps us resolve your issue faster.